English Rentals Trash Service features once-a-week garbage collection. Other sanitation services include 20- and 30-yard roll-off dumpsters, as well as commercial trash pickup. We provide local, friendly, and reliable trash collection services, including residential pickup, roll-off dumpsters, and commercial waste solutions. Below are the answers to our most commonly asked questions.

What to Put in Your Trash Cart

• Regular household trash
• Small appliances (e.g., blenders, coffee makers)
• Small tree twigs (less than 50% of cart capacity)
• Broken down boxes

What NOT to Put in Your Trash Cart

• Household hazardous waste (paint, pesticides, automotive fluids, car batteries, etc.)
• Items too large to fit in your cart
• Hot embers or ashes, flammable items, fireworks
• Rocks, concrete, or dirt
• Construction, remodeling, or demolition debris (ask us about our roll-off services)
• Unprotected needles and sharps
• Lithium-ion batteries
• Car parts

Trash Cart Details

Are the carts owned by customers?

• No. All trash carts are the property of English Rentals Trash Service and are assigned to your service address.

What if I need more capacity?

• Service includes one 96-gallon cart per household. If additional capacity is required, extra carts are available for an additional fee. Roll-off dumpsters can also be provided for larger needs.

Cart Placement and Collection

How should I prepare my cart for collection?

• Bag all trash before placing it in the cart
• Place the cart at the curb by 5:00 AM on your scheduled collection day or the night before
• Ensure carts are not obstructed by trees, mailboxes, or vehicles
• Face the cart toward the street with the lid fully closed
• Up to three additional trash bags may be placed next to your cart; each additional bag beyond that is subject to a $0.40 charge

Cart Maintenance

How do I care for my trash cart?

• Only place acceptable items in the cart
• Do not overfill; the lid must be able to close
• Limit total weight to 100 pounds or less
• Store carts in a convenient, secure location
• Rinse carts as needed using a garden hose; Simple Green is recommended for cleaning and deodorizing

Pickup Schedule

When will my trash be collected

• Carts must be at the curb by 5:00 AM on your scheduled day
• Pickup times may vary due to route adjustments and service growth
• If a delay or rescheduling occurs, notification will be sent via email or text message

Billing and Payments

When is payment due?

• Payments are due on the 1st of the month of each billing cycle, unless otherwise arranged
• Receipts are emailed to the address on file at the time of transaction
• Any additional fees will appear on the monthly invoice
• Customers are encouraged to pay via ACH or debit card to avoid a 4% credit card surcharge

Service Changes and Cancellation

Do you require contracts?

• No. We operate without binding service contracts.

How do I cancel or modify my service?

• If you wish to cancel or change your service, contact us at any time. Upon cancellation, if a balance is owed, the account will be charged up to the point of cancellation. Carts or dumpsters will be retrieved within one week.

Replacing Old Carts

What if I have a trash cart from another provider?

• If you have carts from Wheat State, Villalobos, or Moran, please contact us at customerservice@englishrentals.net. We will provide a replacement cart branded for English Rentals Trash Service.

What about Holidays?

• If your trash day falls on a holiday, it will be picked up on the next business day.

Thank You

We appreciate the trust and support of our customers and remain committed to delivering consistent and courteous service.