English Rentals Trash Service – Frequently Asked Questions


English Rentals and Trash Service features once-a-week trash collection. Other sanitation services include

20- and 30-yard roll-off dumpsters, and commercial trash pickup. We provide local, friendly, and reliable

 trash collection services. Below are answers to our most commonly asked questions.


What to Put in Your Trash Cart

  • Bagged and tied regular household trash
  • Small appliances (e.g., blenders, coffee makers)
  • Small tree twigs (less than 50% of cart capacity)
  • Broken down boxes


What NOT to Put in Your Trash Cart

  • Household hazardous waste (paint, pesticides, automotive fluids, car batteries, etc.)
  • Items too large to fit in your cart (no bulky items)
  • Hot embers or ashes, flammable items, fireworks
  • Rocks, concrete, or dirt
  • Construction, remodeling, or demolition debris (ask us about our roll-off services)
  • Unprotected needles and sharps
  • Lithium-ion batteries
  • Car parts

Trash Cart Details

  • All trash carts are the property of English Rentals Trash Service and are assigned to your service address.


What if my cart is not big enough?

  • Service includes one 96-gallon cart per household. We allow up to 3 bags free of charge. Any additional bags will be $0.40/bag. If additional capacity is required, extra carts are available for an additional fee.


Cart Placement and Collection

How should I prepare my cart for collection?

  • Bag and tie all trash before placing it in the cart
  • Place the cart at the curb by 5:00 AM on your scheduled collection day or the night before
  • Ensure carts are not obstructed by trees, mailboxes, or vehicles
  • Face the cart toward the street with the lid fully closed


How do I care for my trash cart?

  • Only place acceptable items in the cart
  • Do not overfill; the lid MUST close
  • Limit total weight to 100 pounds or less
  • Store carts in a convenient, secure location
  • Rinse carts as needed using a garden hose; Simple Green is recommended for cleaning and deodorizing


When will my trash be collected?

  • Carts must be at the curb by 5:00 AM on your scheduled day
  • Pickup times may vary due to route adjustments and service growth
  • If a delay or rescheduling occurs, notification will be sent via email or text message


When is payment due?

  • Payments are due on the 1st of the month of each billing cycle, unless otherwise arranged
  • Receipts are emailed to the address on file at the time of transaction
  • Any additional fees will appear on the monthly invoice
  • Customers are encouraged to pay via bank account or debit card to avoid a 4% credit card surcharge


How do I cancel or change my service?

  • If you wish to cancel or change your service, contact us at any time. Upon cancellation, if a balance is owed, the account will be charged up to the point of cancellation. Carts or dumpsters will be retrieved within one week.


What if I have a trash cart from another provider?

  • If you have carts from Wheat State, Villalobos, or Moran, please contact us at customerservice@englishrentals.net. We will provide a replacement cart branded for English Rentals and Trash Service.


What about Holidays?

  • If your trash day falls on a holiday, it will be picked up on the next business day.


Thank You

We appreciate the trust and support of our customers and

are committed to delivering consistent, friendly service.